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SHINE, (Serving Health Insurance Needs of Elders) is a statewide, volunteer-based program offering free Medicare and Health insurance education, counseling and assistance to people with Medicare and their families and caregivers. Counselors in the SHINE program provide information, counseling and assistance of Medicare, Medicaid, Medicare supplemental insurance, long-term care insurance, prescription assistance, and Medicare fraud. Counseling services provided in person at counseling sites and via telephone

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